Terms of Use

Last Updated: October 2025

These Terms of Use set out the rules for using the Move To Grid website and platform ("we", "us", "our"). By accessing or using this website, you accept these terms in full. If you do not agree, please do not use the website.

1. Who We Are

Move To Grid is operated by MCVC, a registered charity in England & Wales:

• Charity Number: 1169595
• Registered Address:
  MCVC
  The Army Reserve Centre
  146 Company REME
  Fitzwilliam Road
  Rotherham
  S65 1SH

2. Purpose of the Platform

Move To Grid connects veterans, serving personnel, families, and communities with support services, organisations and events.

We do not provide emergency services, medical advice, financial advice, or legal advice.

If you are in immediate danger or crisis, call 999 or contact an appropriate professional service.

3. Eligibility to Use This Site

You may use this site if:

• You are aged 16 or over
• You agree to use it legally and responsibly
• You do not misuse the platform or harm other users

4. Safeguarding and Duty of Care

We are committed to safeguarding veterans and the wider community. However:

• Content provided by third parties is not vetted for clinical, legal or professional accuracy
• We do not guarantee the safety, quality or suitability of any listed services
• You access third-party support at your own discretion

If you have safeguarding concerns relating to any service listed, report it to us immediately at movetogrid@mcvc.org.uk

5. Your Account Responsibilities

If you create an account or manage a service listing:

• You must provide accurate, lawful information
• You are responsible for keeping your login details confidential
• You must not impersonate another person or organisation
• You must not upload abusive, discriminatory or harmful content

We reserve the right to suspend or remove accounts that breach these terms.

6. Content and Listings

Content added to Move To Grid by third parties (organisations, service providers, or users) does not represent MCVC's views.

We may remove content without notice if it:

• Is misleading, false, illegal or harmful
• Promotes extremism, hate or discrimination
• Breaches safeguarding expectations
• Damages our reputation or purpose

7. External Links

Move To Grid may include links to third-party websites. These are provided for convenience only.

We are not responsible for their content, security or privacy practices.

8. Acceptable Use

You agree not to:

• Use the platform for fraud, harassment, or abuse
• Send spam or unsolicited advertising
• Upload malware or harmful code
• Collect user data without consent
• Interfere with site operation or security

9. Intellectual Property

All content on this website is owned by or licensed to MCVC unless otherwise stated. You may not reuse or reproduce content without permission.

10. Disclaimer of Liability

Move To Grid is provided "as is" and "as available".

We make no guarantees regarding:

• Accuracy of listings or information
• Availability of the website
• Quality or safety of third-party services

11. Trustee and Volunteer Liability Protection

As a registered charity, MCVC operates with the support of trustees and volunteers.

To the fullest extent allowed by law:

• Trustees, staff and volunteers are not personally liable for any loss arising from the use of this site
• Liability rests with the charity only where required by law

12. Data Protection

Use of this website is also governed by our Privacy Policy, which complies with UK GDPR and the Data Protection Act 2018.

13. Termination of Use

We may suspend or terminate access to the platform at any time if we believe these terms have been breached or necessary for compliance or safeguarding.

14. Changes to These Terms

We may update this policy from time to time. The latest version will always be published on this page.

15. Contact Us

For questions about these Terms:

Email: movetogrid@mcvc.org.uk